GENERAL
Are the products halal?
Our products are not Halal certified however we ensure that the ingredients used are Halal certified.
Can I pre-order and do a self-collection?
For self-collection, you can pre-order at our online shop and pick up at Bukit Panjang Plaza, open space in front of 7-11 or at the Taxi Stand/Drop-off point.
We understand that Bukit Panjang Plaza may be too far for some. Hence to serve you better, we do Group Buys too. Group Buy Host can contact us to arrange.
Can I pay by credit card?
Yes, we accept credit card payment and PayNow on our online shop.
What can't the egg tarts and cheesecake tarts be packed in the same box?
Egg tarts and cheesecake tarts cannot be packed in the same box as the egg tarts are warm and the cheesecake tarts have to be kept chilled. The cheesecake tarts will soften if it is placed in the same box with the egg tarts. Thank you for your understanding.
Do you do group buys?
Yes, we do! We provide free delivery for orders that are $80 and above. Kindly contact us at 9880 8074 or WhatsApp to arrange a groupbuy.
Consolidate your orders now to enjoy free delivery!
Alternatively, you can also feedback to your group buy hosts. Let them know of your interest in getting our items and we can work together with them to arrange a group buy for you!
STORAGE OF PRODUCTS
How do I keep the egg tarts and how long can I keep them for?
The egg tarts need not be refrigerated if consumed on the day of purchase.
Refrigerate egg tarts if consuming the next day. Egg tarts can be heated in a toaster oven over medium heat for 8-12 minutes. Cover the top with an aluminium foil to prevent burning.
Egg tarts can be kept for 2 to 3 days.
How do I keep the cheesecake tarts and how long can I keep them for?
The cheesecake tarts have to be refrigerated. However, if you’re not heading home right after purchasing, it’s okay! The cheesecake tarts can be kept at room temperature for 3-4 hours. However, they have to be refrigerated straight away upon reaching home.
Cheesecake tarts can be kept for 2 to 3 days.
How long can I keep the egg tarts and cheesecake at room temperature after purchase?
The egg tarts can be kept at room temperature on the day of purchase.
Refrigerate egg tarts if consuming the next day.
The cheesecake tarts are chilled items and they have to be refrigerated at all times. However, if you’re not able to refrigerate them right after purchasing, it’s okay! The cheesecake tarts can be kept at room temperature for 3-4 hours. Kindly refrigerate the cheesecake tarts for at least 30 minutes to let it harden before consuming.
Can the egg tarts and cheesecake tarts be packed in the same box?
Egg tarts and cheesecake tarts cannot be packed in the same box as the egg tarts are warm and the cheesecake tarts have to be kept chilled. The cheesecake tarts will soften if it is placed in the same box with the egg tarts. Thank you for your understanding.
DELIVERY
Do you provide delivery?
Yes, we provide islandwide delivery except to Jurong Island.
The delivery charges are as shown below.
| Minimum Order | Below $90 | $90 and above | |
All Locations, including Tuas | $10 | $20 Delivery Fee | FREE Delivery |
You can place your order at our online shop.
What are your delivery charges?
The delivery charges are as shown below.
| Minimum Order | Below $90 | $90 and above | |
All Locations, including Tuas | $10 | $20 Delivery Fee | FREE Delivery |
You can place your order at our online shop.
How many days in advance do I have to give for delivery orders?
For delivery of egg tarts, kindly inform us 1 day in advance. You can also call us at 9880 8074 orWhatsApp to enquire about same day delivery. Depending on the requirement of your orders, we would advise accordingly on whether we are able to do the delivery.
For delivery of cookies, kindly inform us 3-4 days in advance.
However, if you have an urgent order,kindly call us at 9880 8074 orWhatsAppto enquire. Depending on the requirement of your orders, we would advise accordingly on whether we are able to do the delivery.
If I have a delivery order for today, can I still order?
Kindly call us at 9880 8074 orWhatsAppto enquire. Depending on the requirement of your orders, we would advise accordingly on whether we are able to do the delivery.
How do I place an order for delivery?
You can now order at ouronline shop or you can contactus at 9880 8074 or WhatsApp.
Do you deliver the egg tarts in the morning?
Yes we do! You can select the earliest timeslot available and state the delivery time in the Note Section so that we can arrange your order accordingly.
OTHER SERVICES
Do you provide baby full month packages?
Yes, we do provide baby full month packages. Kindly call us at 9880 8074 orWhatsAppfor more information.
Do you do customization?
Yes, we do customization to fit the theme of your event or celebration.
Kindly call us at 9880 8074 orWhatsAppfor more information.
CNY COOKIES
How can I ensure that during the Chinese New Year season, my choice of cookies is available?
You can pre-order your choice of cookies now and have them delivered to you. We are accepting pre-orders of cookies for the Chinese New Year season from now till 23rd January 2022.
All pre-orders taken from now till 23rd January 2022 are guaranteed to be able to receive their choice of Fancy Delight cookies.
How do I pre-order cookies for Chinese New Year?
For pre-orders of cookies for delivery or self-collection, you can place your order at our online shop. You can choose to have them delivered to you directly or you can pick them up at Bukit Panjang Plaza.
