How do I resolve connection issues with the left earbud of my Jabra Elite 75t/Elite Active 75t? | Jabra Elite 75t - Titanium Black | FAQ | Jabra Support (2024)

FAQs

How do I resolve connection issues with the left earbud of my Jabra Elite 75t/Elite Active 75t? | Jabra Elite 75t - Titanium Black | FAQ | Jabra Support? ›

Simultaneously press and hold (approximately 10 seconds) the Right and Left buttons until the LEDs briefly flash pink (note that the LED on the right earbud will flash blue repeatedly before it flashes pink). The earbuds have now been reset.

Simultaneously press and hold (approximately 10 seconds) the Right and Left buttons until the LEDs briefly flash pink (note that the LED on the right earbud will flash blue repeatedly before it flashes pink). The earbuds have now been reset.

Place the earbuds in the charging case to turn them off, or remove them from the charging case to turn them on. The earbuds can be turned on or off individually by holding the Multi-function button on the right earbud, or the Volume down button on the left earbud, until the LED flashes green (on) or red (off).

On your mobile device, turn Bluetooth off and on. Try to pair your Jabra device using a different mobile device. This is to confirm that a different mobile device will find and pair with your Jabra device. Ensure your Jabra device is updated with the latest firmware version.

Can I use just one of my Jabra earbuds? Yes, you can use the right earbud alone for mono playback of music or calls. Use your connected mobile device to control the volume and track. You cannot use the left earbud alone because it connects only to the right earbud—not to the mobile device.

Ensure the earbuds are paired and connected with your mobile device. Place the left earbud in the charging case and keep the lid open. Wait for the LED on the left earbud to flash red while it is still in the charging case. If the LED does not flash red, try cleaning the pins and poles on the charging case.

Press and hold (approximately 10 seconds) the Multi-function button on the right earbud until the LED briefly flashes purple (note that the LED will flash red before it flashes purple). The earbuds have now been reset. The LED will automatically turn green to indicate it is on and then blue to indicate pairing mode.

The right earbud will automatically turn off if it is out of range of your smartphone for 15 minutes, it is not in the charging case, or it has been inactive for 1 hour. The left earbud will automatically turn off if it has not had a connection with the right earbud for 15 minutes, and it is not in the charging case.

An imbalance of audio between the earbuds can be caused by the buildup of soil over time due to earwax, sweat, or oil. Therefore, it is important to practice aural hygiene and also to clean the earbuds regularly. To clean the earbuds, use the following guidelines. Remove the EarGel from the earbud.

How do you reset Jabra connections? ›

The LEDs on both earbuds will flash green. 3. To enter pairing mode, simultaneously press and hold (3 seconds) the Left and Right buttons on the earbuds, until the LED on the right earbud flashes blue. The earbuds are now ready to pair with your mobile device.

This “un-syncing” can happen when only one earbud is being used (single earbud mode) or when a Bluetooth device connects to one of the earbuds prior to the two earbuds syncing to each other when they are removed from the charging case powered on.

Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). This restores the earbuds to the factory defaults. TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.