If your Apple Watch is stuck on the Apple logo - Apple Support (2024)

FAQs

If your Apple Watch is stuck on the Apple logo - Apple Support? ›

Force restart your Apple Watch

If you can't turn off your Apple Watch or if the problem continues, you may need to force your Apple Watch to restart. Do this only if you're unable to restart your Apple Watch. To force restart, hold down the side button and the Digital Crown at the same time for at least ten seconds, until the Apple logo appears.

The only way to push the Apple Watch to force an hard reset is to fail to insert the passcode on purpose for too many times. As you may notice, after a certain number of login attempts the Apple Watch will ask you to wait for a number of minutes that will increase fail after fail.

Press and hold both the side button and Digital Crown until the screen turns black and the Apple logo reappears, then release both buttons. Your watch might take a few moments to restart.

Press and hold the side button until you see the power button in the upper-right corner of the display. Press and hold the Digital Crown until you see Erase all content and settings. Tap Reset, then tap Reset again to confirm. Wait for the process to finish, then set up your Apple Watch again.

If you have iOS 13 or later, and tried to restore your iPhone from a backup or tried to migrate your iPhone from a previous device, you might see the Apple logo and progress bar on your screen for more than one hour.

Press and hold both the side button and Digital Crown for at least 10 seconds, or until the Apple logo appears.

If you have charged your watch in accordance with the charging instructions (see link below), but still have a black screen even after pressing and holding the side button, try force restarting your watch: press and hold both the side button and Digital Crown for around 10 seconds, until you see the Apple logo.

Why wont my Apple Watch boot up? ›

Why Won't My Apple Watch Turn On? The most common reason for the Apple Watch display to go dark and become unresponsive is a battery issue. Unless you've been wearing the Apple Watch all day and depleted the battery, the first troubleshooting step you should perform is a forced restart.

Restart your iPhone or iPad. Make sure that your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.

Unlock Apple Watch when you unlock your iPhone: Open the Apple Watch app on your iPhone, tap My Watch, tap Passcode, then turn on Unlock with iPhone. Your iPhone must be within normal Bluetooth range (about 33 feet or 10 meters) of your Apple Watch to unlock it.

The typical lifespan of an Apple Watch is about 3 to 5 years, depending on your use and care. In this article, we'll learn how long every Apple Watch model will be supported, explore the factors determining its lifespan, provide tips to prolong it, and also know when it's time to upgrade.

If your Apple Watch is stuck while pairing

Press and hold the Digital Crown and the side button at the same time until your watch restarts. Then release the Digital Crown and side button. After your watch restarts, firmly press the screen or press and hold the Digital Crown. Tap Reset.

If your Apple Watch keeps locking when you take it off, that's normal behavior — it's a security measure to make sure no one else can use it. If your Watch locks while you're still wearing it, there are a number of ways to fix it, including adjusting the way you wear it, checking some settings, and cleaning the sensor.

Free some space on your Apple Watch

And if it's almost full, apps will crash and not work properly. To address this, check how much free storage you have on your Apple Watch and then free up space on it. After doing that, restart the watch, and from now on, apps should run without a glitch.