Maintenance | KitchenAid US (2024)

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Countertop Appliances & Kitchenware

Maintenance | KitchenAid US (1) Phone
1-800-541-6390

Hours of Operation:
Mon-Fri: 8AM-8PM EDT

Maintenance | KitchenAid US (2) Mail
KitchenAid Customer Experience Center

P.O Box 218, St. Joseph, MI 49085

Major Appliances

Maintenance | KitchenAid US (3) Phone
1-800-422-1230

Hours of Operation:
Mon-Fri: 8AM-8PM EDT

Maintenance | KitchenAid US (4) Mail
KitchenAid

ATTN: Correspondence
553 Benson Road, Benton Harbor MI 49022

CHAT LIVE

LAUNCH LIVE CHAT

Hours of Operation
Mon-Fri: 8AM-8PM EDT

Maintenance | KitchenAid US (2024)

FAQs

How to reset KitchenAid mixer? ›

Auto-reset motor protection

If the Stand Mixer stops due to overload, slide the speed control lever to “0” (OFF) and unplug the Stand Mixer. After a few minutes, the Stand Mixer will automatically reset. Plug the Stand Mixer back in and slide the speed control lever to the desired speed and continue mixing.

Is Benalene 930 2 food safe? ›

This product is acceptable as a lubricant where there is no possibility of food contact (H2) in and around food processing areas.

Do you need to lubricate a KitchenAid mixer? ›

Your KitchenAid needs lubrication to do all that handy mixing and whipping, so inside the machine is a lifetime's worth of solid grease. When you turn on your mixer, the grease distributes throughout the gears to ensure smooth operation.

Why won't my KitchenAid turn off? ›

The most common reasons your KitchenAid oven won't turn off are a defective electronic control board, dead power supply or a bad control thermostat.

How many years does a KitchenAid mixer last? ›

On average, KitchenAid stand mixers carry a lifespan of 10 to 15 years. That said, their longevity largely depends on how frequently they're used and how well they're maintained. “A KitchenAid mixer should last you many years, as long as you're not abusing it,” says David.

Can you rub butter into flour in a KitchenAid mixer? ›

To cut butter into flour with less effort and easy cleanup, you can also use the KitchenAid® Pastry Beater that attaches to your stand mixer. Whichever method you use, it is important to work quickly to keep the butter from getting too soft.

How often should I change the oil on a KitchenAid mixer? ›

KitchenAid recommends you change your grease once a year! This is relevant to how often you use your machine. For those who have oil leaking from the Planetary Ring (the chrome ring) then you need to change your grease.

Why does my KitchenAid stop mixing? ›

This can happen if something hard fell into the bowl while mixing (e.g., a measuring spoon, the attachment hub cover or hard ingredients) Most likely a gear in the mixer motor has become stripped or damaged, which would require repair or replacement.

Why does my KitchenAid mixer keep shutting off? ›

Some mixers have an internal Thermal Overload Protection switch, which will turn the mixer off if it overheats, depending on what you were mixing and the length of time the mixer was in use. Once the mixer has cooled down completely (about 30 minutes), the mixer should be able to be turned back on.

What do you do when your KitchenAid mixer stops working? ›

If your mixer malfunctions or fails to operate, please check the following:
  1. Is the mixer plugged in?
  2. Is the fuse in the circuit to the mixer in working order? If you have a circuit breaker box, be sure the circuit is closed.
  3. Turn off the mixer OFF for 10-15 seconds, then turn it back on.

How do I reset my KitchenAid range control panel? ›

Reset power to the product:
  1. Power unit down by turning off the circuit breaker(s) for one (1) minute.
  2. Power unit up by turning on the circuit breaker(s).
  3. Start a bake cycle.
  4. Monitor the oven for one (1) minute to ensure the error code does not display again.
  5. Verify oven operation.
Dec 14, 2019

How to do a hard reset on a KitchenAid refrigerator? ›

Reset the refrigerator
  1. Power unit down by turning off the circuit breaker(s) or unplugging the product for 5 - 10 minutes.
  2. Power unit up by turning on the circuit breaker(s) or plugging the product back in.
  3. Ensure the cooling function is turned on.
  4. Test the control panel functionality.
Apr 25, 2024

How do I reset my KitchenAid blender? ›

Press POWER to turn off the Blender, then unplug the Blender. Plug the Blender back in and press POWER to turn back on to reset the stuck key.

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