If you can't pair an Apple Watch with your iPhone - Apple Support (2024)

When you set up Apple Watch, your iPhone asks you to hold the watch up to your iPhone camera. If your iPhone says that it's unable to connect to Apple Watch — or the watch shows a clock face — make sure that Apple Watch isn't already paired.

Unpair Apple Watch from the paired iPhone

If you have the paired iPhone, unpair your Apple Watch:

  1. Open the Watch app on your iPhone, tap the My Watch tab, then tap All Watches at the top of the screen.

  2. Tap the "i" buttonIf you can't pair an Apple Watch with your iPhone - Apple Support (1) next to the watch that you want to unpair, then tap Unpair Apple Watch.

  3. Tap again to confirm, then wait for the watch to unpair.

  4. After Apple Watch unpairs, you can pair again.

Erase Apple Watch without the paired iPhone

If you can't unpair Apple Watch because you don't have its paired iPhone, you can erase the watch.

When you erase Apple Watch instead of unpairing it, the watch is still protected by Activation Lock. Before you can pair Apple Watch again, enter the Apple ID and password that was used to set it up.

  1. Open the Settings app on your watch, then tap General > Reset.

  2. Tap Erase All Content and Settings, then tap again to confirm.

  3. Wait for the watch to unpair.

  4. After Apple Watch unpairs completely, you can pair again. You'll need the Apple ID and password that were used to set up the watch.

Reset Apple Watch without using a passcode

If you can't unpair or erase your Apple Watch because you’ve forgotten its passcode, you can reset the watch.

When you reset Apple Watch instead of unpairing it, the watch is still protected by Activation Lock. Before you can pair Apple Watch again, you'll have to enter the Apple ID and password that was used to set it up.

  1. Put Apple Watch on its charger.

  2. Press and hold the side button until you see the screen with the power buttonIf you can't pair an Apple Watch with your iPhone - Apple Support (2) in the upper-right corner, then let go of the side button. If your Apple Watch has an earlier version of watchOS, you see the Power Off slider instead of the power button.

  3. Press and hold the Digital Crown until you see the red Reset button.

  4. Tap Reset, then tap Reset again to confirm.

  5. After Apple Watch unpairs completely, you can pair again. Remember that you'll need the Apple ID and password that were used to set up the watch.

Reset Apple Watch if the pairing process stalls

If it seems like the pairing process has stalled — for example, the pairing animation remains on the screen for several minutes — resetting your Apple Watch might help:

  1. Press and hold the Digital Crown while your Apple Watch is in pairing mode.

  2. Tap Reset when it appears on your watch.

  3. After your watch resets, you can pair again.

Published Date:

If you can't pair an Apple Watch with your iPhone - Apple Support (2024)

FAQs

If you can't pair an Apple Watch with your iPhone - Apple Support? ›

Press and hold the Digital Crown until you see the red Reset button. Tap Reset, then tap Reset again to confirm. After Apple Watch unpairs completely, you can pair again. Remember that you'll need the Apple ID and password that were used to set up the watch.

What to do if Apple Watch fails to pair with iPhone? ›

If your Apple Watch and iPhone are not pairing, first check that Airplane Mode is off on both devices. Make sure Wi-Fi and Bluetooth are turned on in the settings of your iPhone. If the issue persists, try restarting both devices to reset the connection.

What can an Apple Watch do if not paired to a phone? ›

Use Apple Watch without its paired iPhone
  1. Play music.
  2. Play podcasts.
  3. Play audiobooks.
  4. Record and play voice memos.
  5. Use transit cards and use your student ID card.
  6. Find people, find devices, and find items.
  7. Use the watch, world clock, alarms, timers, and the stopwatch.
  8. Display photos from synced photo albums.

How to unpair an Apple Watch without an old phone? ›

On a computer, in a web browser, go to: https://www.iCloud.com > sign in with your Apple ID. Open Find iPhone > select All Devices (at the top) > click your Apple Watch. Click Erase Apple Watch > Select Next until the device is erased.

How do I pair Apple Watch with Apple support? ›

Step 1: Turn on and pair your Apple Watch
  1. Put your Apple Watch on your wrist. ...
  2. To turn on your Apple Watch, press and hold the side button until you see the Apple logo. ...
  3. Hold your iPhone near your Apple Watch, wait for the Apple Watch pairing screen to appear on your iPhone, then tap Continue. ...
  4. Tap Set Up for Myself.

How do I pair my Apple Watch if it fails? ›

Reset Apple Watch if the pairing process stalls

Press and hold the Digital Crown while your Apple Watch is in pairing mode. Tap Reset when it appears on your watch. After your watch has been reset, you can pair again.

How do I reset my Apple Watch after failed pairing? ›

Press and hold the Digital Crown until the red Reset button appears. Tap Reset, then tap Reset again to confirm. After Apple Watch has unpaired completely, you can pair again. Remember that you'll need the Apple ID and password that were used to set up the watch.

How do I reset my Apple Watch that is not paired to my iPhone? ›

Erase Apple Watch without the paired iPhone
  1. Open the Settings app on your watch, then tap General > Reset.
  2. Tap Erase All Content and Settings, then tap again to confirm.
  3. Wait for the watch to unpair.
  4. After Apple Watch unpairs completely, you can pair again.
Feb 8, 2024

Does Apple Watch need to be paired with iPhone? ›

Apple Watch owners usually need their own iPhone to pair with the watch during the setup process. However, a feature called Family Setup offers a way around that requirement so you can set up an Apple Watch for a child or another family member who doesn't own an iPhone.

How to update Apple Watch without pairing? ›

If your Apple Watch has watchOS 6 or later, you can install updates without your iPhone:
  1. Make sure that your watch is connected to Wi-Fi.
  2. On your watch, open the Settings app.
  3. Tap General > Software Update.
  4. Tap Install if a software update is available, then follow the onscreen instructions.
Feb 13, 2024

How do I remove previous owner's Apple ID from an Apple Watch? ›

Sign in with your Apple ID, and open Settings. Under My Devices, click your Apple Watch. Click X next to your device. Click Remove to confirm.

Can you reset a stolen Apple Watch? ›

So if your watch is lost or stolen, you can use Find My to help you find it again. And thanks to Activation Lock, your Apple ID and password are required before anyone can erase your Apple Watch and use it with their iPhone.

How to reset a locked Apple Watch? ›

Press and hold the side button until you see the power button in the upper-right corner of the display. Press and hold the Digital Crown until you see Erase all content and settings. Tap Reset, then tap Reset again to confirm. Wait for the process to finish, then set up your Apple Watch again.

What can I do if my Apple Watch won't pair? ›

Try to connect your Apple Watch and iPhone again
  1. Keep your Apple Watch and paired iPhone close together to make sure that they're in range.
  2. On your iPhone, make sure that Airplane Mode is off and that Wi-Fi and Bluetooth are on. ...
  3. If you see the Airplane Mode icon. ...
  4. Restart your Apple Watch and restart your iPhone.
May 22, 2024

How do I resync my Apple Watch? ›

Apple Watch - Reset Sync Setting
  1. On the connected iPhone, open the. Watch app. .
  2. From the My Watch tab, navigate: General. Reset. .
  3. Reset Sync Data. .

Why isn't my iPhone and iWatch not syncing? ›

If your Apple Watch isn't pairing, you'll see a red iPhone icon or red X on your watch face. Moving your devices closer together or restarting them can resolve your issue. If all else fails, reset your Apple Watch and try re-pairing it to your iPhone.

Top Articles
Latest Posts
Article information

Author: Nathanael Baumbach

Last Updated:

Views: 5301

Rating: 4.4 / 5 (75 voted)

Reviews: 82% of readers found this page helpful

Author information

Name: Nathanael Baumbach

Birthday: 1998-12-02

Address: Apt. 829 751 Glover View, West Orlando, IN 22436

Phone: +901025288581

Job: Internal IT Coordinator

Hobby: Gunsmithing, Motor sports, Flying, Skiing, Hooping, Lego building, Ice skating

Introduction: My name is Nathanael Baumbach, I am a fantastic, nice, victorious, brave, healthy, cute, glorious person who loves writing and wants to share my knowledge and understanding with you.